Returns & Exchanges
At Beerwulf, we want you to be completely satisfied with your brew; however, if you change your mind, you can return unopened items within 30 days of delivery. Please note that for quality and safety reasons, we can only accept returns on non-perishable goods and full, sealed kegs or packs.
Return Process
- 1.Initiate Your Return
Log into your Beerwulf account and navigate to your order history to select the items you wish to return and receive your return authorization.
- 2.Pack Securely
Place the items in their original packaging, ensuring that beer taps, kegs, or bottles are securely cushioned to prevent breakage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel, covering any previous delivery addresses.
- 4.Drop Off and Refund
Hand your package to the designated courier point; once we receive and inspect the goods, your refund will be processed back to your original payment method within 14 days.